Princess To The Rescue - Beta Version Mac OS

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Beginner

This tool, designed for remote technical support, lets a customer install a tiny applet with zero configuration to allow remote control; the beta includes Mac OS X remote control. The software costs $99 per month per technician, paid as a lump sum of $1,188 for a year’s subscription, or $129 per month per support person for a single month’s service at a time. Krahni, welcome to these user forums. Please read the ATIH 2017 for MAC User Guide: Creating bootable rescue media I would recommend raising any further questions in the Acronis True Image for Mac Forum where you will find other Mac users better able to answer. @AriesLMI This is the Rescue software version you install on your Mac OS in order to remotely connect to different clients. ‎ 03:38 PM 0 Kudos. This is most likely because the host Mac was 1 or 2 OS Versions behind the Target Mac. The Host and Target Mac need to be on the same OS Version. If your Target Mac is on 10.15, then your Host Mac needs to be on 10.15. The OS Cannot be restored on this device. The operation couldn’t be completed.

Mac OS Catalina was released on October 7th. Catalina only supports 64-bit software meaning that 32-bit versions will no longer work. GoToAssist Remote Support will introduce a beta release on October 9 th (Build 4.7 for Mac and Windows); with 64-bit support for GTARS to be released early next week.

Comments: 3

how do i generate a rescue-media in mac os sierra with it's hidden rescue-partition?

true image 2017 doesn't find the partition ... :-(

Legend
Comments: 24670

Krahni, welcome to these user forums.

Please read the ATIH 2017 for MAC User Guide: Creating bootable rescue media

I would recommend raising any further questions in the Acronis True Image for Mac Forum where you will find other Mac users better able to answer you than here in the Windows forum for ATIH 2017.

Beginner
Comments: 3

hi steve,

did you read my post?

of course i know how to do, but how in sierra? there is no visible rescue partition as in former osx-versions ...

all those programs have these difficulties (as paragon disk manager) to create a rescue media of the mac os sierra rescue partition.

Princess To The Rescue - Beta Version Mac Os 11

Beginner
Comments: 3
List of mac os versions

... and the problem was already discussed in the mac forum - and no answer for 1 month !

Forum Star
Comments: 3751
Beta

Steve read your post. His point is that this forum deals with the Windows application and, as such, most of us here are Windows users. While I sometimes use a Mac, I don't feel qualified to troubleshoot the Mac application. The Mac forum is more likely to find a knowledgeable Mac user.

Mac Os Beta Profile

Note that we MVPs are not staff, so don't get annoyed with us. We're users like you. We volunteer our time.

I suggest that you contact Acronis Support, if you're within the support period.

I am not staff and am not paid. I provide help on a volunteer basis on my own time.

Legend
Comments: 24670

Krahni, sorry but I have no idea of how to answer your specific question about mac os sierra with it's hidden rescue-partition - the last Apple computer I worked with was an Apple II+ which is sitting in my loft in a dusty box. All my current computer systems are either Windows or Ubuntu linux.